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Wayrali

Contact

A person answers.

Last updated Filone Inc.

Not a queue, not a bot, not a ticket number. This is a small operation, which is the one advantage we have over every large booking site — and it only counts if somebody actually picks up.

Reach us

  • Phone

  • Standing at a front desk right now?

    • Call. Do not email, do not fill in a form, and do not leave the desk. We can reach the resort while you are still there, which is far faster than fixing it once you have walked away.
    • (954) 866-5038

  • Bookings

    • support@wayrali.com

  • Privacy and access

    • privacy@wayrali.com
    • access@wayrali.com

  • Registered office

    • Filone Inc.
    • 1900 West Oakland Park Boulevard, Unit 5881
    • Fort Lauderdale, FL 33310
    • United States

Filone Inc. is a Florida corporation. Wayrali is the name it trades under. Post reaches us at the address above; it is not a walk-in office and there is nothing to visit.

Operator decision

[NEEDS OPERATOR DECISION: none of the three mailboxes above exists yet. They are named here because a booking site with no reachable contact route fails every distribution and payment review there is — but a published address that bounces fails the same review harder. All three have to be live before this page is, and they are printed as plain text rather than as links until they are.]

Operator decision

[NEEDS OPERATOR DECISION: the hours the telephone is answered, and how quickly email is answered. The design printed staffed daily hours beside the number and a stated reply-time commitment beside the address. Neither has been staffed or committed to, so neither is printed. The number itself is real.]

What to use when

Because the fastest route genuinely differs, and guessing wrong costs you a day.

A booking you already have
Call. Have the confirmation number if you can find it — if you cannot, your name and the dates are enough.

Fastest

Something wrong at the front desk
Call before you leave the desk, not afterwards. We can reach the resort while you are standing there, and this is the one situation where minutes matter.

Call, do not email

A stay you are thinking about
Call or email. Ask anything; we would rather answer than have you guess.

Either

Cancelling, or correcting a guest name
Call, or reply to any email we have sent you about the booking. There is no cancel button, on purpose.

Call or reply

Press, partnerships, or owners with nights to let
Email. This is not a fast lane and we will not pretend it is.

Email

Note

There is no contact form on this site. Email reaches a person directly and leaves you holding a copy of what you sent — which a form does not.

Who you are writing to

Wayrali is an independent booking site operated by Filone Inc. We are not affiliated with, endorsed by, or sponsored by any resort or hotel brand named on this site. If your question is about a resort’s facilities, rules or on-site charges, the resort is the authority on its own premises — but ask us anyway if you are not sure, and we will point you at the right one.