Contact
Last updated Filone Inc.
A person reads these. This is a small operation, which is the one advantage we have over a large booking site — and it only counts if somebody actually replies.
| What it is for | Address |
|---|---|
| Dates, bookings, changes, cancellations, and anything about a stay | support@wayrali.com |
| Privacy requests and questions about your data | privacy@wayrali.com |
| Accessibility problems with this site | access@wayrali.com |
Operator decision
[NEEDS OPERATOR DECISION: none of these three mailboxes exists yet. They are named here because a booking site with no reachable contact route fails every distribution and payment review there is — but a published address that bounces fails the same review harder. All three have to be live before this page is.]
Operator decision
[NEEDS OPERATOR DECISION: how quickly we answer. The design drafted “within one business day”. That is a staffing commitment nobody has made, so no response time is stated on this page.]
Telephone
Telephone: [NEEDS OPERATOR INPUT: support phone].
Operator decision
[NEEDS OPERATOR DECISION: whether there is a telephone line at all, what the number is, and the hours a person answers it. No number is printed anywhere on this site until a real one exists. The design used a placeholder from the reserved fictional range so it could not ship by accident — this page keeps that protection by printing nothing at all.]
Standing at a front desk right now?
Do not leave the desk. Contact us from where you are standing, with the property staff in front of you. We can reach the property while you are there, which is far faster than fixing it once you have walked away.
Email support@wayrali.com. Telephone [NEEDS OPERATOR INPUT: support phone].
Registered office
Filone Inc.
1900 West Oakland Park Boulevard, Unit 5881
Fort Lauderdale, FL 33310
United States
Filone Inc. is a Florida corporation. Wayrali is the name it trades under. Post reaches us at the address above; it is not a walk-in office and there is nothing to visit.
What to use when
The fastest route genuinely differs, and guessing wrong costs you a day.
| Situation | What to do |
|---|---|
| A booking you already have | Email support@wayrali.com. Include the confirmation number if you have it — if you cannot find it, your name and the dates are enough. |
| Something wrong at the front desk | Contact us before you leave the desk, not afterwards. This is the one situation where minutes matter. |
| Dates you are thinking about | Email support@wayrali.com and ask anything. We would rather answer than have you guess. |
| Cancelling, or correcting a guest name | Email support@wayrali.com, or reply to any email we have sent you about the booking. There is no cancel button, on purpose. |
| Press, partnerships, or owners with nights to let | Email support@wayrali.com. This is not a fast lane and we will not pretend it is. |
Note
There is no contact form on this site. Email reaches a person directly and leaves you holding a copy of what you sent — which a form does not.
Who you are writing to
Wayrali is an independent booking site operated by Filone Inc. We are not affiliated with, endorsed by, or sponsored by any resort or hotel brand named on this site. If your question is about a property’s facilities, rules or on-site charges, the property is the authority on its own premises — but ask us anyway if you are not sure, and we will point you at the right one.